Lettings Administrator Icon

Lettings Administrator

We are seeking someone who is passionate about customer service and enjoys working with people involved in sport and the arts. You will be responsible for managing the day-to-day relationships with new and existing long-term hirers across a number of school sites. You will possess excellent organisational and administrative skills. An understanding of quality assurance and experience of delivering high quality services to internal and external customers is essential for the role.

Location
Braunstone Frith Primary School, LE3 6NF
Contact Name
Karen Pollard
Contact Telephone
0116 3033780
Contact Email
kpollard@lifemultiacademytrust.org.uk
Organisation
LiFE Multi-Academy Trust

About Lettings Administrator

Job Purpose:

Main duties and responsibilities:

To manage all internal and external bookings of LiFE MAT facilities at Leicester Forest Hub School sites from enquiry through to completion of the hiring via the SchoolHire software system.

  • To ensure that the SchoolHire software system supports the internal and external booking process for LiFE MAT facilities.
  • To market and promote external letting opportunities of LiFE MAT facilities to local communities.
  • To liaise with the exams officer, PE department and other internal contacts that book the use of facilities for events to ensure no clashes exist with external bookings.
  • To liaise with site teams to ensure that lettings information is up to date and shared appropriately to ensure client satisfaction at all times.
  • To provide up to date finance and usage reports and maintain a calendar of block booking use within each facility.
  • To maintain a good overview of the day to day, week to week and term by term lettings in each facility.
  • To liaise closely with bar managers and theatre technicians to support performance bookings and ensure that the services provided meet with client needs.
  • To adhere to health and safety policies
  • To be familiar with the demands of the Data Protection Act and GDPR regulations.

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